Privacy Policy

Your privacy is important

VINNER is committed to protecting the privacy of everyone who shops or interacts with us, and this policy sets out our commitment to you on privacy. We take this responsibility seriously and ensure that we comply with our obligations under the Privacy Act 1988 (Cth) whenever your personal information is collected, used or shared.

Our commitment to you

VINNER will:

always use fair and lawful methods of collecting your information, and in most circumstances collect your information directly from you;

handle your information securely and carefully, and only use your information if necessary to deliver you a service, or perform other necessary business functions and activities;

not use your information for purposes unrelated to our services without first obtaining your consent; and

wherever possible give you the option of interacting anonymously with us, if practicable and lawful to do so.

The information we may collect

What personal information we collect will depend on the service or interaction you have with this website, but may include your name, address, phone and other contact details, IP address, browser version, operating system, merchandise information, and method of payment. At no point does VINNER store your credit card details on our system. Depending on the circumstances, we may collect transaction information through business partners such as where you shop or what your areas of interest are.

Why we collect your information

We may collect your information for a number of reasons including to: deliver products or services to you; complete other transactions with you or on your behalf; improve our service; or protect against fraud or theft, and provide offers that may be of interest or benefit to you.

How we collect your information

The personal information we collect is in most cases supplied directly by you when you give us your details, place an order for goods or services, seek a refund , open an account with us, provide feedback to us.

How we use your information

VINNER will not sell your information to third parties. However, we often need to share your information with companies who perform specific aspects of our total service delivery. Where we share your information, VINNER will ensure that such third parties undertake to protect your privacy. Where we store your information, VINNER will take all reasonable steps to store your information securely and to protect against the loss, misuse or alteration of your information.

Access to your information

To access your information please contact us.

Cookies and how they work

When you visit VINNER's website, our site will automatically send you a cookie. A cookie is a small piece of text sent from a web server to your computer, and is used to identify you only by a random number. This information does not personally identify you, but it does tell us that your computer has visited our site, what areas of the website have been browsed and may allow auto-login when you next visit our site and be used during the ordering process. The advertising features implemented (such as Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting) are based on Display Advertising, visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads via Ad Settings . VINNER uses Remarketing with Google Analytics to advertise online and third-party vendors, including Google, may show our ads on sites across the Internet. VINNER and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on past visits to this website. VINNER and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report VINNER ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site.

Other websites

VINNER is not responsible for the privacy practices of websites that are linked to VINNER's website. Please take care and check the relevant privacy policies of these external websites before disclosing your information.

More information

VINNER may update its privacy policy from time to time in line with customer expectations and legislative changes, and an updated policy will be posted on VINNER's website. More information about privacy law is available from the Office of the Australian Information Commissioner at